Unless otherwise agreed by Sunmoonsource.Biz, payment must be made before the order can be processed. Payment for products may be made by credit card or online payment methods (for small orders), Western Union, bank wire transfer, Letter of Credit or other pre-arranged payment methods. For security reasons, new customers may be subjected to additional credit verification before online payment is accepted.
Most orders are shipped 3-6 working days after cleared payment. Actual shipping dates depend on order quantity and manufacturing capacities. No orders are processed or shipped on Sundays or holidays. In the event of manufacturing and other delays, every effort will be made to notify buyer by phone or e-mail.
Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Shipping dates and delivery dates are estimates only. Unless otherwise agreed by Sunmoonsource.Biz, the shipping terms is FOB Hong Kong&Shenzhen (Incoterms 2000). Loss or damage that occurs during shipping by a carrier selected by buyer is buyers responsibility. Buyer must notify Sunmoonsource.Biz within 7 days of receipt if any part of the purchase is missing, wrong or damaged. If the shipments are returned to Sunmoonsource.Biz because of wrong address provided by buyer, failure to take delivery, or other reasons that Sunmoonsource.Biz is not at fault, buyer will bear all costs for return and reshipment.
Sunmoonsource.Biz will try every way to help minimize buyers customs duties. However, Sunmoonsource.Biz is not responsible for any customs duties and other taxes imposed by buyer's countries. Sunmoonsource.Biz recommends buyers to consult with their countries' customs authority before importing any merchandise to minimize customs duties and avoid delay.